PRICING & POLICIES FOR 2025
THURSDAY: $225 +++ per seat, pre-paid on RESY
FRIDAY: $250 +++ per seat, pre-paid on RESY
SATURDAY: $275 +++ per seat, pre-paid on RESY
+++ Plus State and Local Taxes (15%), Credit Card Processing Fees (3.75%) and MINIMUM GRATUITY (20%)
includes 9-12 courses & 12-15 wine PAIRINGS
SIMPLE MATH: RAW LAB is “Dinner & A Show” without the hassle of getting from Dinner to Show. It is also ABOUT HALF THE PRICE of an elite culinary experience AND great seats at a broadway show.
We take reservations 90 days out. All seats at RAW LAB are pre-paid, like concert or theater tickets.
REFUNDS FOR CANCELLATIONS ARE POSSIBLE BUT NOT IN ALL CASES. DETAILS BELOW.
FAQ MISSION WHAT IT IS & ISNT IS IT FOR YOU VALUE PROPOSITION PRICING POLICIES DISCOVERY
BOOK ON RESY HERE
REFUNDS
As of Jan 2025 we’ve changed our pricing and how bookings are done. Therefore, we’ve changed some of our policies too. Details below. Its EXTREMELY CLEAR, FAIR and HONEST.
GUARANTEED
You book and then cancel within 5 minutes of booking
In these cases we will refund 100%, immediately, unless the initial booking was made within 48 hours of the service
You cancel with 60 days notice
In these cases we will refund 100%, immediately.
POSSIBLE
You book within 60 days but cancel with 30 days notice (from the reservation).
Refunds made when the seats you had to abandon are filled. We’ll help you. See SOLUTIONS below.
If we cannot fill the seats, we’ll issue you a $75 per seat credit towards reservations for a future service.
NO CHANCE
No-Show
No exceptions for any reason.
You book within 60 days of the service AND hold the seats for more than 21 days.
No exceptions for any reason.
You call us yelling and screaming, for any reason.
No exceptions for any reason.
FAQ MISSION WHAT IT IS & ISNT IS IT FOR YOU VALUE PROPOSITION PRICING POLICIES DISCOVERY
SOLUTIONS
HERE’S WHAT YOU CAN /SHOULD DO TO INCREASE YOUR CHANCES OF GETTING A FULL REFUND
Cancel the seats with as much advance notice as possible. This way, working together, we have more time and a better chance to fill them.
Call us and work with us to explore the options. Please first understand our model and why we must have our policies. Calling and yelling at us will insure that no refunds will be issued.
Transfer your seats to friend, clients or family. Happens all the time. Great gift.
Sell the seats to whomever you like. Maybe at a discount. Perhaps at a premium. Both have been done.
Post the open seats to your social media to offer them to whomever may be interested. This works often.
HERE’S WHAT WE WILL DO
Email / Text our network of High-End Hotel Concierges in Charleston who have guests looking for last minute reservations. We do this once weekly on Tues or Wed. It’s effective.
Post to our social media when we have open seats. We generally do this more than once weekly. This too has been effective.
Ping our Notify List on RESY. We have people looking for seats on RESY who sign up to be notified if seats open. They get a ping from RESY. Often those notifications are missed so we also ping those folks to let them know some seats have opened up on a date they expressed interest in. We do this daily via the RESY app. Its fairly effective.
What marketing we do is now geared towards visitors to CHS who need a last minute reservation. Working hard on this with time, energy and money. If we could have more last minute bookings, that would be great, but this does tend to be something that people plan farther out for.
FAQ MISSION WHAT IT IS & ISNT IS IT FOR YOU VALUE PROPOSITION PRICING POLICIES DISCOVERY
OTHER POLICIES
We do not welcome anyone under 21 for a host of reasons, first among them is the legal drinking age. Also, this is a room for adults who want to behave like adults (and sometimes like children) and we want to maintain that vibe because we love it.
Tipping in many elite fine-dining restaurants is included at 20% these days. We do not do that. But when you book seats at RAW LAB, RESY will ask you what % you would like to add for a tip, including No Tip. Anyone who chooses may have their reservation cancelled so we can open up those seats for those for whom this policy is acceptable. Your purchase will not be refunded until we fill all of the seats you reserved if you booked within 60 days of the service. If we do not fill your seats, you will not be refunded.