GUIDELINES

get the most out of the experience BY UNDERSTANDING HOW BEST TO ENGAGE WITH IT

THESE ARE NOT RULES, THEY ARE GUIDELINES

PLEASE DO NOT DRINK BEFORE RAW LAB

PLEASE! And most certainly, DO NOT ARRIVE INTOXICATED.

This is important to everyone, us, the other guests and you! Our duty to look after ALL GUESTS such that they all get the most out of the experience. Though EXTREMELY RARE, when guests have come drunk or too high to function it has infringed upon EVERYONE ELSE’S ability to enjoy. We have zero tolerance for those who chose to ignore this guideline. We reserve the right to deny anyone a seat AND charge you full price for abandoning it in the 11th hour.

DO NOT STARVE YOURSELF BEFORE RAW LAB

Eat as you normally would throughout the day.

FOOD SUBSTITUTIONS

Generally NOT possible due to space and time constraints but we can generally accommodate for gluten or dairy.

SEAFOOD ALLERGIES

Those with allergies to shellfish should NOT dine at RAW LAB. This is a fin fish, crustacean & shellfish driven menu.

HEADS UP FOR INTROVERTS

Guests SHARE the room, attention for the Chef and engage with other guests.

WINES ARE MOSTLY WHITE, ROSE & ORANGE

A red usually accompanies the final course (Dolce). Reds (and all other wines) are available a la carte.

BE PRESENT & ENGAGED WITH THE CHEF AND WITH OTHERS IN THE ROOM

Our model and style sometimes requires us to ask you to do things other fine-dining options do not. Guest participation is important at times.

BE PREPARED TO PARTICIPATE

You may be asked to grab a plate from the chef, for example. This is NOT the standard fine-dining service style. Please be willing to roll with that.

COME WILLING TO BE TAKEN OUT OF YOUR COMFORT ZONE

You will be encouraged to do things at RAW LAB that you’ve not been asked to do elsewhere. You can pass if you like, however. Nothing CRAZY happens. We dont serve, bugs, brains or testicles but we do wanna push some limits. Again, you can always defer on anything but wet blankes and Larry David’s will NOT enjoy the experience.

CERTAIN FINE-DINING SERVICE ELEMENTS ARE NOT POSSIBLE IN THIS MODEL

Do not expect Le Bernardin or Per Se service style. We love a beautiful “white linen” kind of service, but this is more casual than that.

EXPECT DISCOVERY & FUN

We say the Delta between eating and fine dining is fun and discovery. RAW LAB is jam packed with both. Its more FUN dining than FINE dining, but the menu is driven by ultra-premium quality, freshness, local sourcing (where possible) and a culinary ethic that is fun and engaging to explore: Marine Cuisine & DelicaSEAS means to use products that are that the highest order of quality, safe, healthy, sustainable & responsible. We believe this to be “SMART SEAFOOD”. As part of this, we stay in a lane where all dishes are served “Whole, Live, Raw and/or Bio-available”. We feed your micro-biome this way as we feed your eyes with colorful presentations.

GOLDEN RULES

THESE RULES, APPLICABLE EVERYWHERE, THUS THEY ARE “GOLDEN RULES”

RESPECT OTHERS

Some people came to ask 100 questions and learn all about MARINE CUISINE & DelicaSEAS such that it might inform their ordering in other fine-dining establishments or how they buy seafood for consumption at home. Please give them the space to do so. DO NOT HOG THE OXYGEN IN THE ROOM or all of the chefs attention. Please SHARE IT!

YOU SNOOZE YOU LOSE

PART ONE: Anyone who dozes off in their seat during the service will be asked to step outside for some fresh air and the show will go on. If they can return and engage without dozing off again, they are welcome to stay, of course. If they cannot, they will be excluded from the remainder of the service. If this means a check must be presented and paid, so be it. We are NEVER going to allow ANYONE to doze off or sleep in RAW LAB, for any reason. Its a TOTAL BUZZ KILL for everyone else.

PART TWO: If you go to the bathroom or go to take a call and you miss the explanation of a dish, well, you missed it. Due to time constraints the Chef cannot explain every element of every dish more than once or twice.

NO FLASH PHOTOS OR VIDEOS

Light is perfectly balanced for modern smart phone photo and video. It ruins other peoples photos and videos. By design, the lighting is PERFECT for photos and videos, we promise.

CELL PHONE USAGE

For RAW LAB, which is culinary theater, the same rules apply to cell phone use as would apply to any theater setting. No cell phone calls may be made or taken during service. Guests must step outside to make or take calls. And please do not be on your phone more than 10% of the time. We request that all phone be put on “silent” at all times. Those abusing this policy will be asked to pay the bill and depart if asked more than twice. Nobody comes to RAW LAB to watch you respond to work emails on your phone.

BE ENGAGED & BE PRESENT

If you’d like to stare at social media or respond to work emails while dining, please seek reservations at a restaurant that has table service. We are neither so EVERYONE must be present and engaged with the group. That what this IS, in fact. Again, if you don’t want to be a part of it all, there is a table at a restaurant somewhere nearby that you and yours are going to enjoy more than Raw Lab.

USE IT OR LOSE IT

If something is passed to you (as some things are) use it, or pass it on.

LISTEN TWICE AS MUCH AS YOU SPEAK

You’ll learn more and enjoy it all more. God gave us 2 ears and 1 mouth for this very reason. You have the chef in your lap for 4 hours. There is a lot you can learn.